Lost Key Files
(Registered Users Only)

If you are a registered user and you have lost or otherwise misplaced your registration details, you can ask for a copy using the following form. You are required to properly identify yourself as a registered user, by stating the name and company on your license, as well as your license serial number. The license serial number is printed in your registration confirmation, and in the About dialog box in the program. If you have lost your serial number as well, state exact, non-public and verifiable data on where and when did you obtain your registration - i.e. order reference number, exact date of purchase, etc. No licenses are ever delivered to freemail addresses.

Having a lost license reissued is a privilege, not a right. You are responsible for taking proper care of your license. This privilege can be void if there are excessive requests showing negligence in handling the license, or attempts to have the license reissued in violation of stated conditions, for example to a freemail address.

In case of problems, contact keyfiles@whereisit-soft.com.

Mirror Site Access

You are currently visiting one of WhereIsIt mirror sites. Using forms and sending requests for lost key files is only allowed from the main WhereIsIt web site, following security restrictions implemented by WhereIsIt's web host. Please either proceed to the WhereIsIt's main web site (http://www.whereisit-soft.com), where you can access the lost key files request form, or click here to open the form directly from the main web site in a separate window.